Privacy Policy
AlphaFic ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you access our H5 online reading platform and mobile reader.
1. Information We Collect
- Anonymous Device & Session Information: When you access our platform, we automatically generate an anonymous guest identifier (UUID) to preserve your reading progress and unlock status without requiring invasive personal registration.
- Transaction & Order Data: When you purchase story buyouts or VIP subscriptions, transactions are processed securely through certified payment gateways (e.g., Stripe). We store only order IDs, plan types, timestamps, and payment status. We never store credit card numbers or raw billing credentials on our servers.
- Voluntary Contact Information: If you bind an email for cross-device wallet recovery or submit customer support tickets, we collect and securely store your email address solely for customer service and entitlement restoration.
- Technical & Reading Analytics: We record reading progression events (such as chapter completion and paywall views) to optimize reader performance and improve story pacing.
2. How We Use Your Information
- To deliver seamless reading experiences without login friction;
- To verify and maintain your purchased book unlocks and VIP active status;
- To prevent fraud, multiple abuse of promotion credits, and payment disputes;
- To comply with legal obligations and payment network mandates.
3. Cookies and Local Storage
We use localized browser storage (localStorage and session tokens) to cache your reading font size, dark/sepia theme preferences, and chapter progression. We do not sell your personal reading habits to third-party data brokers.
4. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of any data associated with your session. To request account deletion or data erasure, please contact our privacy officer at [email protected] or via our Contact Page.
5. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to:
AlphaFic Privacy & Compliance Team
Email: [email protected]